ACCOMMODATION: 60 staterooms and cabins featuring floor to ceiling glass doors. Each has private bathroom ensuite, on/off air-conditioning, hair dryers, 240 volt power, international shaver point, soaps, shampoo and towels; serviced daily. Each stateroom is approximately 12 sq metres

AIR CONDITIONING: Each Cabin/Stateroom contains at least one air-conditioning vent. A simple on/off switch is located on each vent. If you wish to leave your cabin door open, please switch off the air-conditioning.

BAGGAGE: Baggage is limited to what you can stow in your cabins, so you would be advised not to over pack. All bags must be clearly labelled with your name and cabin number. . Bags have to be handled by crew and we would appreciate a weight limit of 20kg

BARS: Normal closing time for bar services is 12 midnight. Our licensing laws do not permit alcohol to be brought onboard by passengers.

BATHROOM STEP: Reef Escape carries a number of portable bathroom steps available for passenger use. Please enquire at the Purser’s Bureau.

BIRTHDAYS & SPECIAL OCCASIONS: You may want to order a cake, champagne or make some other celebratory arrangement for that special occasion. Please give two weeks notice before sailing.

BOARDING: The vessel departs from Denarau Marina unless otherwise stated. Please present your ticket with photo identification at the reception bure at the base of the wharf. The crew will load your baggage.
Boarding is available is from 1.00pm - sailing at 2.00pm.

BRIDGE: You are welcome to visit the Bridge, however please avoid times when the ship is maneuvering into or leaving ports and anchorage.

CASH FREE: For your convenience we operate a cashless system. You may use your Cruise Account for onboard drinks and some optional shore excursions. Small denomination local currency is required for village markets, games and gratuities. Your Cruise Account must be settled at the Bar prior to disembarkation. Limited foreign currency Travellers cheques, cash or credit card (American Express, Visa, MasterCard & Diners) will be accepted for payment of your account, however we advise personal cheques cannot be accepted.

COFFEE & TEA: Complimentary coffee & tea are available, 24 hours, in the Pool Bar.

DINING: Dining is a vital ingredient in your Fijian cruise. Whether it is an alfresco luncheon, gourmet barbecue or table d’hote dinner, our food is prepared on board from fresh local and imported produce and our on-board entertainment adds a special flavour to the mix. Breakfast 7.30am – 9.00am. Lunch 12noon or 12.30pm. Dinner 7.30pm or as otherwise advised. There is one sitting for meals. Table seating is assigned for most evening Dinners whilst Breakfast and Lunch are free seating.

DISEMBARKATION: On the final day of your cruises please leave your luggage outside your cabin prior to breakfast (it will be landed ashore by the ship's crew) and return your key to the Purser’s Bureau. All Cabin Accounts must be settled at the Purser’s Bureau between 7.00am and 8.00am. Reef Escape will be alongside from 8.00am and the Ship’s crew will farewell you around the swimming pool at 8.45am.

DIVING: Dive opportunities are at an additional cost for both certified and ‘first time’ divers.

DRESS CODE: During the day, sportswear and casual clothes are suggested. We kindly ask that you do not wear bathing suits or beach attire in public rooms and lounges, especially in the Dining Saloon. Footwear is requested in both the Dining Saloon and Lounges. During the evening smart casual wear is recommended – an open neck shirt and slacks for gentlemen and a dress, skirt and blouse or pants outfit for the ladies. Be sure to bring a sun visor or hat, sunglasses (Polaroid) and good sun blocks on shore excursions. Sandals, low-heeled deck shoes and tennis shoes are most suitable on deck and for shore excursions. Fijians dress modestly and revealing clothing is not accepted in public places. Please cover your shoulders and knees (bula shirt & sulu are ideal) and remove headwear when visiting Fijian villages.

DRINKING WATER: The water from your cabin tap is suitable for drinking.

DUTY FREE: There are no duty free facilities onboard.

ELECTRICS: The ships electricity is AC 240 volts 50 cycle (standard electrical power used in Australia) and there is an international shaver point in the bathroom.

ENGINE ROOM TOURS: We regret due to insurance constraints, we are unable to conduct engine room tours.

EXCURSIONS: During the cruise a number of shore excursions are available (charges may apply to some optional tours). You may be requested to book your preferred times for shore excursions. As a courtesy to your fellow passengers, please be prompt to your marshalling station on the Pool Deck (details will be provided in your daily onboard itinerary) with any items you may need including sunglasses, sunscreen, hat, bathers, towel and reef or walking shoes. Remember to cover your shoulders and knees when visiting villages.

GAMES: A games chest is located in the Ra Marama Lounge. Please feel free to make use of the games but please return them to the chest.

GIFT SHOP: Adjacent to the Purser's Bureau, the Gift Shop is open between 8.00am and 12 noon and 2.00pm and 6.00pm each day and stocks a range of souvenirs, a small amount of toiletries, clothing, film, stamps, confectionary and bottle water. All purchases will be charged to your Cabin Account.

LAUNDRY: The passenger laundry contains a washing machine, tumble dryer, ironing board, iron and washing tub. Washing powder is provided free of charge in the laundry.

LIBRARY: A selection of books is available for your reading pleasure in the Library. Kindly return or swap the books so that others can also enjoy them.

MAIL: Mail deposited in our post box at the Purser’s Bureau will be cleared at the completion of each cruise. Stamps are available from the Purser’s Bureau.

MEDICAL: The ships crew does not include a doctor, however the Ship’s Officers are trained in First Aid. There is no pharmacy onboard. Please ensure you bring adequate prescription medicines you may require.

MEDICAL - FITNESS TO TRAVEL: The passenger warrants that they are physically fit and capable of undertaking the cruise. A certificate of fitness of travel by your doctor is required for passengers over 75 years of age and/or passengers with limited mobility. For full details please refer to the Passenger Cruise Contract.

MONEY EXCHANGE: Reef Escape offers limited currency exchange facilities for most major currencies. Please ask at the Pursers Desk.

NAVIGATOR: Each day an Officer will inform you of points of interest, the ship’s current position and other nautical and relevant information. Charts showing the cruise itinerary can be found in the Lobby at the Purser’s Bureau.

ONBOARD CHARGES: The following onboard charges apply to all passengers and are subject to change without notice. These charges are not included in your cruise fare and are payable at the conclusion of your cruise (we regret they cannot be prepaid through your Travel Agent). All amounts are charged to your onboard cabin account, payable at the end of your cruise by credit card, cash or traveller’s cheque (FJD). Please note surcharges are subject to change.

Fuel Surcharge for overnight cruises have been removed for cruises departing on or after 02 June 2009

PASSENGER CRUISE CONTRACT: Tickets are issued subject to the terms and conditions of the Passengers Cruise Contract.

PURSER’S BUREAU: The Bureau is open from 8.00am to 12 noon and 2.00pm to 6.00pm. If you have any questions please stop by the Bureau.

SAUNA & SPA: The sauna is open for bookings between 7.30am and 7.00pm. Please reserve a time at the Purser’s Bureau. Passengers under the age of 16 are not permitted to use the Sauna without a supervising adult. Use of equipment is at own risk

SCHOOL DONATIONS: During your cruise you may visit one of the local schools. Children from many villages throughout the islands attend these schools. You are welcome to make a donation to the school or you may wish to bring pre-loved childrens’ books or stationary (exercise books, pencils etc) which is in limited supply. Confectionary is not recommended.

SMOKING POLICY: All internal areas of the ship are designated non-smoking. This includes all public rooms, lobbies, dive tenders and especially cabins. Smoking is permitted on outside decks (including the pool area) with the exception of special safety areas which have been sign-posted `non-smoking’. Please do not throw lighted cigarette ends, cigars or matches over the ship’s side as these may be drawn into the ship’s side opening and cause a fire. Please use trays provided – sand trays are located along the open decks and ashtrays are available from the Pool Bar. As a courtesy to your fellow passengers, please refrain from smoking pipes and cigars. Cigarettes are not sold onboard.

SNORKELLING: Fins, masks and snorkels will be issued for each cruise. Please return them to the Dive Master before disembarkation. Unreturned equipment will be charged to your Cabin account at F$100.

SPECIAL DIETS: Passengers requiring special meals should advise the Company in writing at least two weeks prior to sailing. Most special diets can be catered for.

TELEPHONES: Whilst at sea you may pass urgent messages only by marine radio phone. Mobile phone coverage is limited to areas close to the main island. Urgent messages from shore to ship are relayed by marine radio phone via our Nadi office ph +679-670 1823 or fax +679-670 2045.

TIPPING: Tipping is always a personal matter and depends on whether you have enjoyed the service you receive. As a general rule, tipping is not necessary.

TOWELS: Towels for use ashore are available from the pool area before the first shore excursion. Subsequent beach towels will be replenished daily in your cabin.

TURNDOWN: Each evening while you are dining, a stewardess will be conducting evening bed turndown and leaving a copy of the following day’s itinerary.

VALUABLES: Safety deposit facilities are available through the Purser’s Bureau. Captain Cook Cruises accepts no liability.

VIDEO: A selection of videos are available in the Reef Room. Children under 16 must be accompanied by an adult.

WEATHER: A warm tropical climate, generally cooler and dryer from April - October. Temperature ranges from 20-28 degrees Celsius. Western side predominantly dry 24-32 degrees.